CULTURE AN INDISPENSABLE INFLUENCE ON KNOWLEDGE MANAGEMENT
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| Ms Esther presenting her Case Study |
The Symposium on IT Governance, Management & Audit (SIGMA) 2012 is brought by the Department of Information System, College of Information Technology, Universiti Tenaga Nasional, Malaysia. This symposium co-organized with ISACA – Malaysia Chapter is intended to bring together industrialists and academicians to share and exchange research ides and products expertise gearing towards the symposium’s theme ‘Governing the Future. Take Charge.
There’s 3 track briefed on 20th June 2012 which is Track 1: IT Governance & Framework. Implementation in Organization: Control Methodologies. Track 2: IT Audit, Risk Management & Information Security Practices and the last one is track 3: Knowledge Management, System & Platforms. We happened to choose the last track venue at BW-G-R04 between 2.30pm till 4.30pm and decided to discuss a topic brought by Ms Esther title Culture: An Indispensable influence on Knowledge Management (Nigeria as a case study)
In organization has their own organization culture and of course different organization will have different type of culture. Each organization also has different structure of their organization. Mostly they have their own way in conducting their culture in organization. For example, if you came late to work, your salary will be cut off but other organization either you came late they don’t cut off the salary. It depends for the organization in conducting the culture in their environment and will affect the knowledge management. Although the organization has different type of culture, but each person must have their own key differentiation with other people. The top management in organization know how to achieve but what the differentiate with others is knowledge management.
We have to look the knowledge management as our asset, with the knowledge; we were different with others and become more achievable person. Each person has to manage their knowledge however nowadays, although there had technology but the people, they don’t think about the importance of sharing knowledge and did not take it as seriously. They don’t take the culture as seriously and did not thinking about it. If this kind of attitude occurs, they will face with the failure. So, it is important to think the culture seriously.
Technology, information, skill and culture are the factors that contribute to the knowledge management. Information can view as the prudential knowledge and you have critical look on it, if you don’t, you didn’t know it is the prudential knowledge. It’s important for sharing knowledge with others, while skills also as the knowledge and technology have the main role for sharing knowledge. The culture is the way of human behaviour that with the knowledge, it can help us with everything. The culture can affect the people and also the technology as well. The culture also has affected the Nigerian perspectives.
The culture in Nigerian, regarding the Golic framework, the culture affects the people and technology. In Nigerians, all the decision making were made by the boss while the employee do not trust their boss. However, in Nigerians, it easier for the Nigerian to promote each other in the organization if they have the same tract, same religion and same culture. But, they did not share their knowledge with different people. Mostly they were doing based on their tradition and they don’t generate idea and renovate.
Nigerians also have difference perspectives in sharing their knowledge. In sharing the knowledge, their perspectives that they will get back in return, if they don’t get as a return, they will not share their knowledge. They not trust people however if you want some person to share the knowledge, you have to give something in return. For example, in another organization, if I share knowledge, it easier for you to talk to the boss to do the promotion, if this is positive, it lead to knowledge sharing, knowledge management, but if negative, it lead to the knowledge loss. This will directly effect to the organizational culture in knowledge management. however, in different organization place, If I don’t share my knowledge, you get angry and you would kill me or the boss fired me, it lead to the knowledge loss. It also occur in different religion, they do not share the knowledge with others different religions.
This assignment make we knows about the important sharing knowledge management in organization. The knowledge that sharing will help the organization more arrange in administer in develop their company. All staff will achieve a good work quality from their sharing knowledge with each other. They must forget their differences in culture, religion and position in organization. When they remove this barrier the organization will be firm and have good work atmosphere in work. In organization all people must help each other to ensure the organization management always smooth and produce high quality work.
